⚠️ Important Warning: Account deletion is permanent and cannot be undone. All your data, order history, and medical information will be permanently lost.
📋 Important Information Before Deletion
- Data to be deleted: All personal information, order history, medical information, and app preferences
- Pending orders: All pending orders must be completed or cancelled before deletion
⏰ Account Deletion Timeline
After submitting your deletion request, your account will be deleted within 15-30 business days from the request date.
Deletion Process Stages:
Day 1: Submit deletion request via email
Day 1-3: Review request and verify no pending orders
Day 15-30: Permanently delete account from all systems
📧 How to Request Account Deletion
1
Send Email: Send an email to our support team using the template below
2
Confirmation: You will receive a confirmation message within 24-48 hours
3
Review: We will review your request and verify no pending orders
4
Deletion: Your account will be permanently deleted within 15-30 business days
📝 Required Email Template
Copy the following text and send it to the specified email address:
To: info@se-7en.com
Subject: Account Deletion Request
Content:
Dear SEVEN Support Team,
I would like to permanently delete my account from the SEVEN | سبعة application.
Account Information:
- Registered Email: [Enter your email here]
- Phone Number: [Enter your phone number here]
- Full Name: [Enter your full name here]
I confirm that I understand this process is permanent and cannot be reversed, and that all my data will be permanently deleted.
Thank you
[Your Name]
📧 Send Deletion Request Now
🔒 Privacy and Security
- All your data will be deleted from our main and backup servers
- Some anonymized data may remain for statistical purposes only
- Financial transaction records will be retained as required by local laws
- Your information will not be shared with any third parties during the deletion process
💡 Other Alternatives
Before permanently deleting your account, you may consider these alternatives:
- Temporary Suspension: Temporarily disable your account instead of deletion
- Password Change: If the reason is security-related
- Unsubscribe: Stop notifications and marketing messages
- Contact Support: Resolve any issues you're experiencing with the app
This page was last updated on January 3, 2025